Last Updated: October 29, 2026
CJ Tropical Corp (“CJ Tropical,” “we,” “us,” or “our”) explains in this Privacy Policy how we handle personal information collected through our websites, forms, orders, customer communications, and messaging programs.
This policy covers www.cjtropical.com, supermarket.cjtropical.com, and cjtropicalcorp.com, where operated by us.
Depending on how you interact with us, we may collect:
Contact and business information
Order and service information
Payment-related information
Information entered directly into an external payment or financing provider’s platform is also governed by that provider’s privacy policy.
Messaging preferences and consent records
Website usage information
Our websites and service providers may collect technical information such as IP address, browser and device information, pages visited, referral information, and interactions with website features.
We use information as needed to:
Providing a phone number does not, by itself, authorize promotional text messages.
CJ Tropical Corp offers optional SMS and, where available, RCS communications.
With the applicable consent, we may send messages about inquiries, representative visits, scheduling, appointment reminders, order status, deliveries, and customer support.
With separate marketing consent, we may send weekly produce specials, discounts, product announcements, seasonal offers, and other CJ Tropical promotions.
Agreeing to service messages does not automatically subscribe you to promotional messages.
Our website messaging consent boxes are optional and are not preselected. You may choose one category, both categories, or neither.
You do not have to consent to promotional messages to purchase products, request a visit, or submit an inquiry.
Messages may be sent using automated technology. Message frequency varies. Message and data rates may apply.
Reply STOP to unsubscribe from the applicable messaging program. A final unsubscribe confirmation may be sent.
Reply HELP for assistance, email info@cjtropicalcorp.com, or call (718) 450-3297.
We retain the records reasonably necessary to honor your communication choices and document consent.
RCS availability depends on your device, messaging application, carrier, and network. Where supported and consistent with your consent, messages may use SMS when RCS is unavailable.
We do not sell or rent your mobile phone number, text-message subscription information, or consent records.
We do not provide mobile information to third parties or affiliates for their independent marketing or promotional purposes.
Service providers supporting our operations, such as customer support providers, may receive information needed to perform their work on our behalf.
Messaging opt-in records and consent are excluded from other information-sharing categories described in this policy. Access to these records is limited to authorized messaging providers and aggregators that need them to deliver and administer our messaging services, or disclosures required by law.
Those providers are not authorized to use your messaging consent to market their own products or services.
Subject to the messaging restrictions above, we may disclose information when reasonably necessary to:
Providers receive information relevant to the services they perform. This section does not authorize the use of mobile information or messaging consent for another company’s independent marketing.
Our websites may use cookies and similar technologies to operate website features, remember preferences, understand site usage, and measure website performance or marketing activity.
The information collected depends on the features and technologies active on the page you visit.
You can manage cookies through your browser and any applicable controls available on our websites. Blocking certain cookies may affect website functionality.
If you apply for payment terms or use an external payment service, the provider may collect information directly from you.
Its handling of that information, credit decisions, and service terms are governed by its own policies and agreements.
CJ Tropical may receive information necessary to administer the related purchase, such as application status, payment status, or transaction details.
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
No website, storage system, or transmission method is completely secure. We cannot guarantee that unauthorized access or loss will never occur.
We retain information for the period reasonably needed to provide services, maintain business records, resolve disputes, satisfy legal requirements, and protect our rights.
Retention periods vary according to the type of information and the reason it was collected.
Consent and suppression records may be retained after you unsubscribe so that we can document your preferences and avoid sending unauthorized messages.
You may contact us to:
Depending on your location and the laws applicable to our business, you may have additional privacy rights, including rights relating to certain advertising uses or an appeal of a privacy request decision.
To submit a request, email info@cjtropicalcorp.com or call (718) 450-3297. We may need to verify your identity before completing a request.
For promotional emails, use the unsubscribe link included in the email when available. For SMS/RCS messages, reply STOP.
Links to third-party websites are provided for convenience. This policy does not govern websites operated independently of CJ Tropical Corp.
Review the relevant provider’s privacy policy before submitting information.
We may revise this policy to reflect changes in our services, practices, or applicable requirements.
The date above identifies the latest revision. Where required, we will provide additional notice or request new consent.
An update to this policy does not automatically expand your messaging permissions.
For privacy questions, information requests, or communication preferences, contact:
CJ Tropical Corp
526 Tiffany St
Bronx, NY 10474
United States
Phone: (718) 450-3297
Email: info@cjtropicalcorp.com
Website: https://www.cjtropical.com
Terms & Conditions: https://www.cjtropical.com/pages/terms-and-conditions